

You have hired a videographer. Your shoot is in two weeks. Now you are wondering: what actually happens? How early do they arrive? What do I do? How long will it take? Will I be in the way?
Here is the realistic timeline, what each crew member is doing, what you should prepare, and what to expect from the moment they arrive.
A week before your shoot, the production team will call. This is not optional. This call exists to make sure everything runs smoothly on the day.
During this call, confirm:
This call is where confusion gets solved before the shoot, not during it. If you have questions, ask them now. If you have last-minute changes, mention them now. Do not surprise the crew on shoot day.

The crew arrives early. A standard crew arrives 60 to 90 minutes before you need to be filming. Here is what they are doing.
The camera operator sets up the main camera, tests focus, checks battery and storage, confirms frame composition. They are looking at your location and thinking about angles, light, and logistics.
The production assistant or focus puller is setting up lighting (if needed), running power cables, checking audio levels, setting up any backup cameras or monitors. They are making sure every technical detail is correct before rolling.
The producer (if you have one on a larger shoot) is confirming timing with talent, walking through the shoot schedule with you, answering last-minute questions, and thinking about the day holistically. They are your contact person.
What you should be doing: staying out of the way, having talent ready (or close to ready), answering any setup questions, and being available. Do not hover around the equipment. Crew needs focus, not conversation.
A simple talking-head interview takes 30 to 45 minutes. A multi-location event with six interview subjects takes 6 to 8 hours. The timeline varies wildly.
General rule: add 50% to whatever you think it will take.
Why? Because people are not robots. An interview subject gets nervous and needs to do multiple takes. A location has unexpected glare that requires lighting adjustment. A speaker goes overtime. A transition between locations takes longer than planned.
Crew is managing all of this in real time. They are not rushing. They are being thorough, because a bad take now is a reshoot later, which costs you more money and time. Let them work.
During filming, your job is:
Common surprises:
A subject's hair looks different in natural light. Crew notices and works with it.
An interview subject is more nervous than expected and needs five takes instead of two. Crew does the takes.
The venue is noisier than expected and audio is picking up ambient sound. Crew moves to a quieter spot.
Nobody panics. Crew has handled this before. Let them adapt.

After filming is done, crew breaks down equipment. This takes 30 to 45 minutes. They are removing lights, coiling cables, backing up footage, packing cameras, and generally returning the venue to how they found it.
What you should do: stay available but do not try to help unless asked. You will slow them down. Let them pack. Answer any final questions. Confirm delivery timeline (when do you get the footage?).
The production assistant is backing up footage multiple times. This is critical. Your footage is being copied to at least two external drives before crew leaves your venue. One goes with the crew, one goes to the editor. Both are backed up again. This is why production companies cost more. This is why freelancers lose footage.
Crew leaves with your footage and a timeline. Standard is 2 to 3 weeks for basic editing. If you negotiated rush delivery, it might be 1 week. If you have complex colour grading or animation, it might be 4 weeks.
During this time, you do not need to do anything. Crew is editing. You will get a first assembly to review. You watch it, note any changes, and send notes back. Crew revises. This process repeats 2 to 3 times (depending on your revision agreement). Then you get the final video.
Understand your revision limits and what is included upfront
Arriving late. Crew arrives 90 minutes early. If you are not there, they cannot set up properly. Be there early.
Last-minute script changes. You decided 30 minutes before filming that you want to change what the speaker will say. This throws off the crew's timing and talent's confidence. Confirm the script a week before. Not on shoot day.
Hovering over the camera. Crew needs space to work. Stand out of the frame. Do not watch the monitor over their shoulder. Let them focus.
Not having talent ready. Interview subject is still in a meeting when crew is ready to film them. This burns through your shoot time. Have people ready.
Not feeding the crew. Hungry crew is grumpy crew is slow crew. Have water, coffee, and food. It costs $50 and makes the day smoother.
Assuming crew knows your business. Crew does not know your industry jargon, your product details, or your strategic goals. Explain the context in the pre-shoot call. In the brief. Tell them what story you are trying to tell. They will shoot better if they understand what matters.
Changing the plan mid-shoot. "Actually, can we also film over there?" Sure, but now you are adding 30 minutes and pushing back everything else. If something new comes up, ask crew. Do not just tell them.
Not having backup power or internet. Crew needs to charge batteries and back up footage. Make sure power access is real (not just "there is probably an outlet somewhere"). Make sure you have internet or a place to upload files.

Camera operator: The person holding or positioning the camera. They are framing your shots, managing focus, and thinking about composition. They are the visual storyteller.
Focus puller (on larger shoots): Manages focus during filming so the camera operator can concentrate on framing and movement. On solo freelancer shoots, one person does both jobs (and neither perfectly).
Audio specialist: Handles microphones, records clean sound, manages audio levels. If you care about how your video sounds, this person matters.
Production assistant: Manages logistics, helps with lighting, runs cables, assists with transitions, keeps the day organised. They are the crew's workhorse.
Producer: Manages the client interaction, confirms timing, solves problems, keeps the shoot on schedule. They are your point of contact.
If you are not being filmed, wear whatever is comfortable. Jeans, t-shirt, sneakers. You are not the talent.
If you ARE being filmed (interviews, talking head, presenter role):
Crew will tell you if something does not work. They are not judging. They are solving for camera.
One week before:
Day before:
Morning of:
During filming:
After filming:
A professional video shoot is a choreographed dance. Crew has done this a hundred times. You have done it once (or never). Trust the process. Ask questions before the shoot. Then let crew do their job.
The better you prepare, the smoother the day runs. The smoother the day runs, the better your footage looks.
Learn how production companies manage the entire process
Not sure what to expect? Get in touch before your shoot and we will walk you through the entire day so you know exactly what is coming.

