Finish · Guide 11 of 13

Captions and accessible video

The short answer

Captions put the spoken words on screen. Many people watch social video with the sound off, and captions make your video accessible to people who are deaf or hard of hearing. We add captions from $250 + GST and check them against the final edit for spelling and timing.

The WVFRM team·Updated 3 November 2026·4 min read

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Guide 11 of 13

Why captions matter

Muted viewing

On social feeds, much video plays without sound.

Accessibility

Captions let people who are deaf or hard of hearing follow along.

Understanding

They help with accents, technical terms and noisy places.

Open or closed captions?

Burned into the picture, always visible

Open

Suits social media

A separate file, switched on or off

Closed

Suits your website and video platforms

We can supply both.

Government and education

Accessibility standards

Australian government websites are expected to meet WCAG accessibility standards, which call for captions on pre-recorded video. Many education and public sector organisations follow the same standard. Check your own organisation's requirements and tell us at the brief stage.

How we make them

Transcribe

We transcribe the final edit.

Check by hand

A person checks every word, name and term against your spelling list.

Time and style

We time each caption to the speech and style open captions to your brand, keeping them clear of on-screen graphics.

Example: CDPP

Public sector

See the CDPP case study for our public sector work.

Read the CDPP case study

What it costs

Captions

From $250

+ GST

See the video production cost guide.

What we need from you

Correct spellings of names, products and technical terms

Which versions need captions (website, social, vertical)

Whether you need open captions, a caption file, or both

Any accessibility standard your organisation follows

FAQ

Captions FAQs

Still have a question? Talk to our team

What is the difference between open and closed captions?

Open captions are part of the picture and always visible. Closed captions are a separate file viewers can switch on or off.

Do you caption vertical social versions?

Yes. We position captions so they stay clear of each platform's buttons and text.

Are captions required for government videos?

Australian government websites are expected to meet WCAG standards, which call for captions on pre-recorded video. Check your organisation's own requirements.

How accurate are your captions?

Every caption file is checked by a person against the final edit and your spelling list before delivery.

Video quote builder

See your video cost in 60 seconds

Your estimate

Event coverage, 4 hours

$2,000 to $2,500

+ GST, indicative range

Event from $2,000

Case study from $3,000

Half-day shoots

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